hbbaji is committed to providing a safe and enjoyable entertainment experience for all players across Bangladesh. Our responsible gaming framework gives you full control over your gambling activity — including deposit limits, time-outs, and self-exclusion — so the game always stays fun.
At hbbaji, we believe that a truly great gaming platform is one that puts the wellbeing of its players first. We are proud to serve hundreds of thousands of players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar — and with that comes a genuine responsibility to ensure gambling remains a positive, controlled activity in your life.
Our responsible gaming programme is built around four core principles: prevention, awareness, control, and support. We give every hbbaji account holder access to a suite of self-management tools that can be activated at any time, without requiring justification or a waiting period.
hbbaji strictly enforces its 18+ age policy. Every new account undergoes identity verification to confirm that the player is of legal gambling age before full platform access is granted. We do not allow underage gambling under any circumstances, and any account found to be held by a person under 18 will be closed immediately and all funds returned.
We also train our customer support team to recognise the early warning signs of problem gambling behaviour, so that players can be proactively directed to the help resources available. Our goal is simple: we want every hbbaji session to end with a smile, not a regret.
Set a daily, weekly, or monthly deposit cap in BDT directly from your account settings. Once a limit is set, it takes effect immediately and can only be lowered instantly — increases require a 7-day cooling-off period.
Define how long you want to play in a single session. When your time limit is reached, hbbaji will display a clear on-screen notification prompting you to take a break before continuing.
Need a short break? Apply a time-out period ranging from 24 hours to 6 weeks. During a time-out, your account is temporarily suspended from all betting and casino activity while your personal data remains safe.
If you feel you need a longer break, self-exclusion closes your hbbaji account for a minimum of 6 months or permanently. During self-exclusion, promotional communications are also suspended. Contact support to activate this tool.
Enable periodic pop-up reminders showing your total session time and net win/loss position in BDT. These reality check alerts help you stay aware of how long you have been playing and how much you have wagered.
Set a maximum amount you are willing to lose in a defined period. Once your loss limit is reached, hbbaji will restrict further play for that period, protecting your bankroll from runaway losses during a bad session.
Activating self-exclusion on hbbaji is straightforward and takes effect within minutes of your request being processed by our support team.
Access your hbbaji account using your registered username and password via the hbbaji Login page.
Navigate to your account profile and locate the "Responsible Gaming" or "Player Safety" section within your settings panel.
Choose your preferred exclusion period — 6 months, 1 year, 3 years, or permanent — and confirm your selection.
If you cannot access your account settings, email [email protected] with the subject line "Self-Exclusion Request" and a team member will process it immediately.
You will receive an email confirmation to your registered address once self-exclusion has been applied to your hbbaji account.
Self-exclusion cannot be reversed before the chosen period expires. This is by design — it protects you during the period when you need it most.
Problem gambling can affect anyone, regardless of age, income, or experience. Being aware of the warning signs is the first step toward getting help.
Spending more money on gambling than you can comfortably afford to lose, or borrowing money to fund gambling activity.
Chasing losses — continuing to bet in an attempt to recover money you have already lost during the same or previous sessions.
Feeling irritable, anxious, or restless when you are not gambling, or when trying to cut down on gambling activity.
Neglecting work, studies, family responsibilities, or social commitments because of time spent gambling.
Lying to family members, friends, or colleagues about the amount of time or money you spend on gambling.
Using gambling as a way to escape problems, relieve stress, or cope with feelings of depression or loneliness.
Repeatedly attempting to cut back or stop gambling but finding yourself unable to do so despite genuine intention.
Ask yourself these questions honestly. If you answer "Yes" to two or more, we strongly encourage you to contact our support team or activate a self-exclusion or time-out period.
Have you ever gambled with money that was set aside for essential expenses such as rent, food, or bills?
Have you ever felt the need to bet more and more money to get the same level of excitement from gambling?
Have you ever returned to gambling the next day to try to win back money you lost?
Has gambling ever caused serious problems in your relationships with family, friends, or your employer?
Have you ever felt guilty, ashamed, or depressed after a gambling session?
Have you ever borrowed money from bKash, Nagad, or any other source specifically to fund gambling?
Every hbbaji account comes with a full suite of player protection features that are active from day one and accessible at any time.
hbbaji verifies the age of every new player during KYC registration. No player under 18 years of age may open an account or access any real-money games or sports betting markets on the platform.
Your account dashboard provides a live overview of your total deposits, withdrawals, and net position in BDT over any selected period, so you always know exactly how much you have spent on hbbaji.
Full access to your complete betting and casino game history is available in your account at any time. Reviewing your game history regularly is one of the most effective ways to stay aware of your gambling patterns.
You can opt out of all promotional emails, bonus offers, and marketing communications at any time by contacting [email protected]. Promotional exclusion takes effect within 24 hours of your request.
If you share a device with children or young people, we strongly recommend activating device-level parental controls to prevent access to gambling websites. hbbaji can provide guidance on available tools upon request.
Unlike automated bot-only systems, hbbaji's support team includes trained advisors available around the clock to discuss responsible gaming concerns, activate protection tools, and connect players with further help.
Answers to the most frequently asked questions about hbbaji's responsible gaming tools and player protection policies.
If you feel that gambling is no longer fun and is starting to affect your life, please do not hesitate to reach out. Support is always available.
Our responsible gaming team is available 24/7. Send us an email and we will respond within one hour to help you activate any protection tool on your account.
support@hbbaji.appBangladesh's mental health and addiction support services are available free of charge. The National Mental Health Helpline can be reached at 16789 (plain text — not a link).
16789 (National Helpline)Review our full Terms & Conditions and Privacy Policy for detailed information about account management, fund protection, and your rights as an hbbaji player.
Terms & ConditionsAll our tools are in place so you can enjoy cricket betting, slots, and casino games with complete peace of mind. Explore the platform knowing that your safety always comes first.
🔞 For adults aged 18 and above only · support@hbbaji.app · 24/7 support available